Meet Your Customers' Needs, Workbook 2 (Crisp Retailing Smarts)

Type

Book

Authors

Robert Taggart

ISBN 10

1423950682

ISBN 13

9781423950684

Tags

Retailing, Customer Relations

Description

In Workbook 2: Meet Your Customers' Needs, the retail sales associate will learn how to make shopping an enjoyable experience for the customer, how to inform the customer of additional services, how to follow through on commitments, how to balance phone and in-store service, and how to complete special orders. By understanding what customers want and need, the retail sales associate can help make a lasting good impression on customers. - from Amzon

Number of Copies